Frequently Asked Questions

Are all Heritage Forge knives handmade?


Yes, every knife is 100% handmade by skilled artisans using traditional forging techniques. Each piece is crafted for precision, durability, and unique beauty.

What materials are used in your knives?

We use premium-quality materials such as Damascus steel, high-carbon steel, and natural handle materials like camel bone, ram’s horn, rosewood, and hardwood.

Do your knives come with a sheath?


Yes, every knife includes a hand-stitched leather sheath that combines protection with classic craftsmanship.

Do you offer custom knife designs or branding?


Absolutely. We specialize in custom and private-label designs, including engraved logos, personalized packaging, and exclusive models for your brand or store.

How can I apply for a wholesale partnership?

You can contact our wholesale team at b2b@heritageforge.us or call +1 (406) 235-6773. We’ll help you choose products, confirm quantities, and set up your account.

What is your order processing time?

Standard orders are processed within 3–5 business days.

Customized orders may take longer, depending on design complexity and volume.

Do you ship internationally?

Yes, we ship worldwide using trusted carriers like DHL Express, FedEx International, and UPS Worldwide. Tracking details are provided once your order is dispatched.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. To start a return, contact hello@heritageforge.us with your order details.

Can I return custom or sale items?

Unfortunately, custom products, personalized designs, sale items, and gift cards are non-returnable unless they arrive damaged or defective.

How can I contact Heritage Forge for support?

You can reach us anytime via: